What it does
Make compliance the path of least resistance
The Umony App is a softphone installed on an employee's personal phone or laptop. It gives them a dedicated work number for calls and SMS, separate from their personal line. Every communication is automatically aptured and delivered to the archive of your choice, including Umony Archive. No second device. No gaps between capture and storage.
Capture
Personal phones are the biggest compliance gap in financial services across every channel
Employees use personal devices for work. Every call and text outside a recorded channel is a compliance gap. Since 2021, regulators have issued over $3 billion in fines for off-channel communications, with multiple global banks fined $125 million for failing to capture messages on personal devices.
Corporate devices solve recording but are costly and poorly adopted. Carrier-level recording does not extend to BYOD. And third-party BYOD apps typically capture calls but hand data to a separate archive, creating gaps.
Key capabilities
Everything a compliant BYOD programme needs
Dedicated work number
Separate business line on personal devices. The employee's personal number stays private.
Voice + SMS capture
Every call and message recorded automatically. No reliance on employee behaviour or manual logging.
Open archive integration
Feeds directly into Umony Archive, or connects to the third-party archive of your choice via API.
WhatsApp integration
WhatsApp messaging via Business Cloud API, captured and archived alongside voice and SMS.
Number porting
Employees keep their existing work number, ported into the app for seamless incoming and outgoing calls.
Global coverage
Local numbers across key financial centres worldwide. Coverage expanding through 2026.
Why Umony app
Product features
Call quality is compliance quality
Poor audio degrades transcriptions, weakens AI analysis, and means missed risks. Worse, employees stop using tools with unreliable call quality and revert to personal channels. Umony routes through tier-one carriers, not aggregators. Calls people want to make, recordings you can supervise.
A compliance platform, not just a capture app
Most BYOD tools record the call and stop there, handing data to a separate archive. The Umony App integrates with any major third-party archive, or feeds directly into Umony Archive and Review for a single-vendor stack: retention, search, and AI supervision across 14 risk categories.
Deploy in days, not months
No hardware. No SIM provisioning. No carrier negotiation. A software install that gives firms compliant BYOD coverage without the lead time of carrier-level alternatives.
Underlying technology, proven at scale
Underlying technology, proven at scale
The Umony App brings proven App Capture technology into a standalone softphone, backed by the same AI and compliance infrastructure powering compliant communications at scale.
1st
Communications compliance provider certified for ISO 42001 AI governance.
93%
Detection rate on AI risk analysis, under 1% false positive.
47
Languages supported for transcription and supervision.
Part of the Umony platform